Remus was 'willing' to charge us.
modification I would not have made the purchase. He did offer to have
satisfaction. I bought a 1-owner 2015 Accord for $16k from this
We had a diagnosis of the problem about 30 minutes later, with a time estimate for the fix of 90 minutes to two hours. We were out the door and back on the road with a fixed car about 10am. They answered our questions, whether directly related to the problem or not.
service dept right?! But no, each conversation led to the same thing..
huge pothole! So I took it to my mechanic to see if something was
have the struts replaced with the correct part since it drastically
money. He also insisted a strut is a strut and this car passed
When I got into town in Kearney, every bump on the road felt like a
Going in, we were afraid that we might have to stay another night in North Platte without even knowing what was wrong. Jerry Remus Chevrolet's care for us (even with little likelihood of repeat business!) was amazing!
highly-trusted mechanic do the work for less than half of what Gerad
As it happened, I was greeted by the service manager before I even got in the door. I explained the issue as best I could, and the manager spoke with my wife as well. She then brought a mechanic over to also hear our descriptions -- all before the shop was open. We were directed to the customer lounge, which was quite comfortable.
he didn't have 'the means' to 'pay' his service dept for the repair
Service and sales staff is very helpful and friendly. Parts guy was not very helpful and acted like we were stressing him out by asking him to check on some parts we were interested in getting. Needless to say we decided not to get the parts.
we were stuck with making this repair. We will be having our
since he did NOT PROFIT ENOUGH off of my vehicle and would be losing
dealership after a test-drive on the highway where they are located.
around $1,300 which about half of that was labor. My husband told me to
the repair done at "his cost", but would be paid by me.. something
My wife and I were traveling cross-country (Colorado to Wisconsin) when we noticed a noise while driving. We were planning to overnight in North Platte, and Jerry Remus Chevy was not far from our hotel. We appeared at the service department a few minutes before it opened in hopes that someone would be available to diagnose the noise.
wrong, he discovered it had street-racing struts with very little
inspection. Yes, I bought the car 'as-is' but had I known about this
affected the quality of the vehicle. After all.. they have their own
Well i guess you can tell your boss you don't want to work on a vehicle and dont have to , your then directed somewhere else... the excuse i was given is that he was color blind and it would take too long but the gentleman said quite frankly he just dont want ro do it and sent me along on my way ..
give up on trying to work something out with him since it was obvious
Profit to this owner/manager, Gerad Remus, far outweighs customer
spring. I contacted Gerad Remus about the situation in hopes he would
It's a car dealership, we left with a new ride. Easy to work with..
Jerry Remus Chevrolet Cadillac is a US Car Dealer based in North Platte, Nebraska. Jerry Remus Chevrolet Cadillac is located at 3801 S Jeffers St, North Platte, NE 69101, USA.
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