Almost the worst Denny's experience ever. I had to wave my waitress down for more coffee twice after she walked by without asking then when I got my food she just walked away without asking if we needed anything else like hot sauce or anything along that lines after that my skillet was cool to the touch. But overall I talked to a manager and they corrected the mistakes
I work a dedicated route here and usually eat breakfast here 3 to 4 times a week.
My wife and I have eaten here a few times.... The food has always been good, well-cooked and promptly delivered to our table. Refill service and table seating can be slow with no apparent relationship to how busy or staffed they are. If they could work on their service/staffing issues this would be a first rate Dennys.
Not bad food. The service left a little to be desired as it took a while to get our food once we ordered and they weren't super busy. We were glad to see them open as it was Christmas day and we were traveling through.
Driving cross-country, we were tired of fast food and waited to find a Denny's, looking forward to sitting down and to the usual good service. However, while the food was typical good Denny's food (when we finally got it), the service at this Denny's was the worst we've ever experienced, virtually nonexistent. Upon entering the restaurant we stood at the front desk for five minutes, totally ignored, and saw only one waitress running around handling everything in the restaurant. We saw no other staff. Finally a hostess (manager?) came out from the back to deliver a check to a table. She made eye contact with us ... and then headed toward the back again, ignoring us. We waved our arms and she came over. We were shown a booth ... and then proceeded to sit ignored for twenty more minutes. By that time several other staff members had appeared, mostly walking in and out from the back and standing around talking while that one waitress continued to do most of the work. We couldn't tell who was supposed to be doing what because when the other staff members did do anything, there didn't seem to be any clear division of labor: at different times different people seated customers, bussed tables, rang up checks, etc. -- all while ignoring us. We were on the verge of walking out in disgust when finally we caught the waitress' eye and waved her over. We felt bad for her because she seemed to be swamped and stressed.
This place has greatly improved. The manager Ashly is a wonderful loving person and I personally was blessed to spend some time and chat with her. She strives to satisfy her patrons and provide a friendly atmosphere with quality food and service.
Denny S is a US Restaurant based in North Platte, Nebraska. Denny S is located at 3400 Newberry Access Rd, North Platte, NE 69101, USA.
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