When customers follow proper return procedures, exchanging items are not a hassle. Negatively reviewing a place of business because they (the customer) cannot follow simple instructions clear enough a kindergartner would understand is bad practice. Returns must be handled by a manager, and they were told so and when a manager would be on duty. They were never told they "shouldn't have bought so much".
Poor. False advertisement on build your own 6 pack. And rude cousomer service when it comes to discussing why they false advertise. I shopped there a few times a week for a long time. My family and friends will no longer support this place.
Tried to return some Sarsaparilla that was spoiled, as it was close to summer so it was probably heated and cooled a couple times in their store. A black haired, snooty cashier would not let me return it for the $12 it cost me. She kept saying it was my fault for buying it spoiled and that I shouldn't be buying it in bulk like it was gonna expire in a couple days or something. Since when was 12 bottles bulk? Anyways, I'm still trying to get my $12 dollars back, but I would strongly recommend the Bottle Shop on the ones over this place.
The employees constantly use cell phones when checking customers out. Even turn their backs on customers with the customers credit cards in their hands. This could get them in trouble for cc fraud at worst and also makes the typical shopper uncomfortable. I have brought it up to clerks here before that it is bad form and they should not use cell phones when checking people out and especially when cc's are involved.
Starting Gate Liquors is a US Liquor Store based in North Platte, Nebraska. Starting Gate Liquors is located at 1807 W A St, North Platte, NE 69101, USA.
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